Public Tickets
Yanina
Mobile Version
Dogart WordPress
Updated 3 days ago
1
Most recent comment from Yanina:Hello,I currently have an issue with the "mobile" version, it shows that button to exit it, and only clicking on that you can see the whole site.On wordpress, I'm opting for "reading" option for ...
Ventures
Conflict with Revolution Slide
Dogart WordPress
Updated February 17, 2024 at 1:37am
1
Most recent comment from Ventures:Hi,we have found that the ClaPat Core Plugin conflicts with the Revolution Slider, causing the Revolution Slider to fail to open the editing window properly. Please assist in resolving this issue.
Francesca Wilder
Using Elementor with the Theme
Elymor WordPress
Updated December 16, 2023 at 2:46am
1
Most recent comment from Francesca Wilder:Hello,I recently purchased the Harington Theme and needed some assistance on how to edit the theme, particularly the pages and portfolios, with Elementor.
Josanne
The theme is missing the style.css stylesheet.
Elymor WordPress
Updated December 1, 2023 at 9:44am
2
Most recent comment from Josanne:now it says this... aaah
augusto
edit the carousel in wordpress
Dogart WordPress
Updated November 13, 2023 at 8:44pm
1
Most recent comment from augusto:hi, i bought your serano theme few weeks ago, i have few problems,i can't see the edit button with elementor (i have the free version), and also i can't find a way to edit the carousel, ne ...
Malte
Support
Elymor WordPress
Updated June 26, 2023 at 8:12am
1
Most recent comment from Malte:Hi there, it seems the theme doesn't support anything higher than PHP 7.4Are you planning to update the theme at some point?
Giorgia
Problems with icons and navigation
Dogart WordPress
Updated May 8, 2023 at 1:52pm
1
Most recent comment from Giorgia:Good morning, I have two problems to solve.
The first is that in the mobile device some icons such as arrows, or contact icons (mail, phone, adress) are not visible, but a box comes out with a strang ...
Malte
Font
Elymor WordPress
Updated March 29, 2023 at 12:07pm
2
Most recent comment from Oskar:Hey, did you received any answer?
Oskar
Where to put the purchase Code in Wordpress
Elymor WordPress
Updated March 28, 2023 at 11:59am
1
Most recent comment from Oskar:Hello,I can't find anything where I can enter the purchase code in Wordpress. I also got an e mail from Wordpress because of the ClaPat Core Plugin. Thank you for helping me. :)Thats the E Mail ...
edwingroot
Font-size on mobile
Dogart WordPress
Updated January 8, 2023 at 3:09pm
1
Most recent comment from edwingroot:Hi there, is it possible to change the font-size of the main titles on mobile? I feel like they should be larger in comparison to desktop version :-)Thanks in advance!
edwingroot
Headings sizes
Dogart WordPress
Updated January 8, 2023 at 1:08pm
3
Most recent comment from edwingroot:Thank you Marius. And what if I want to change the font size per item? And not for all at once? Is that an option?If not, is it possible to have the font scale based on the size of the container? The ...
Jeff
Portfolio headers stuck on screenClosed
Dogart WordPress
Updated January 8, 2023 at 7:47am
2
Most recent comment from Marius Atanasescu:Hi Jeff, responded to your private ticket, closing this one
André Schucko
Google MapsClosed
Elymor HTML
Updated August 3, 2022 at 4:23pm
2
Most recent comment from Patrick Gabriel:http://helpcenter.clapat-templates.com/documentation-elymor.htmlPlease read our documentation. Thanks
Kenan Soylu
Youtube iframe prevents scrollClosed
Elymor HTML
Updated July 28, 2022 at 7:05am
3
Most recent comment from Patrick Gabriel:We recommend to put your video inside a lightbox cover image. Please see this page:http://elymor.clapat-templates.com/multimedia.htmlClick on image nr 2
ERick Almeida
Help me, my client gave up on the project.Closed
Elymor WordPress
Updated July 17, 2022 at 6:42am
2
Most recent comment from Marius Atanasescu:Hi,You can submit a refund request to Envato if you are within 14 days since the date of the purchase, it will eventually get to us to process it.